MyCenturaHealth FAQs

Welcome to “MyCenturaHealth FAQs,” your comprehensive reference to navigating the MyCenturaHealth portal.

This complete online portal allows Centura Health users to view health records, manage appointments, and contact directly with healthcare doctors, all for free.

1. What is MyCenturaHealth?

MyCenturaHealth is an online portal that provides Centura Health patients with access to their health records and communication with their healthcare providers.

2. How do I sign up for MyCenturaHealth?

You can sign up by visiting the MyCenturaHealth website and registering with your personal details and verification of your identity.

3. Can I access MyCenturaHealth on my mobile device?

Yes, MyCenturaHealth can be accessed via a mobile app available on both Android and iOS platforms.

4. Is there a fee to use MyCenturaHealth?

No, accessing MyCenturaHealth is free for all Centura Health patients.

5. How do I reset my MyCenturaHealth password?

You can reset your password by clicking the “Forgot Password” link on the login page and following the instructions.

6. What information can I access through MyCenturaHealth?

You can access your medical records, appointment details, lab results, and communication with healthcare providers.

7. How do I schedule an appointment on MyCenturaHealth?

Log in to your account, navigate to the appointments section, and follow the prompts to schedule a new appointment.

8. Can I view my family members’ health records on MyCenturaHealth?

Yes, with proper consents, you can link and view the health records of designated family members.

9. Is MyCenturaHealth secure?

Yes, MyCenturaHealth uses strong encryption and security practices to protect patient information.

10. How do I update my personal information on MyCenturaHealth?

You can update your personal information by navigating to the profile settings section of your account.

11. Can I refill prescriptions through MyCenturaHealth?

Yes, you can request prescription refills directly through the portal if your doctor participates in this feature.

12. What should I do if I encounter technical issues with MyCenturaHealth?

Contact the MyCenturaHealth support team through the help link on the portal or the app.

13. Can I access my immunization records on MyCenturaHealth?

Yes, immunization records are available under the medical records section of the portal.

14. How do I cancel an appointment using MyCenturaHealth?

Log into your account, go to the appointments section, and select the appointment you wish to cancel.

15. Does MyCenturaHealth send reminders for upcoming appointments?

Yes, MyCenturaHealth can send you email or mobile notifications as reminders for your upcoming appointments.